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A really good, productive, money-making relationship. Marina’s Lynn Woodward
(left) and Asyst’s Ed McLean share their extensive backgrounds to keep Asyst’s
critical mechanical systems up and running. |
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Asyst Technologies'
proprietary technology enables semiconductor device makers to increase productivity and yields. |
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Service
Department Managers Denny Mann and Robyn
Duranleau work tirelessly to provide support to our client’s
mechanical systems. go
to article |
Working Hard and Getting Results
Multidisciplinary Solutions for Asyst Technologies
Our
first critical test with our new client was at 8:00 PM on a Saturday night
January 2002. Asyst Technologies makes equipment that automates computer chip
manufacturing. A high temperature alert went out from their Fremont, California
plant. The five-ton Liebert air conditioning system went down jeopardizing a
critical computer system. Responding to this emergency was our job. A few days
earlier we had signed a service agreement with Asyst, launching a relationship
that now includes mechanical design and construction, process piping and clean
room air quality.
Facilities
Vice President, Steve Carlson, and Sr. Maintenance Technician, Ed McLean had a
lot at stake. Ed had recommended Marina even though we were newcomers and the
smallest company bidding for the mechanical service contract. Steve backed Ed's
recommendation.
“We
called Marina and were really surprised,” Ed said afterward. “The technician
called in five minutes. He had the system up again in less than an hour.”
Ed
has 14 years experience as a mechanical technician. He knows his company's
mechanical systems like the back of his hand, and he enjoys the collaborative
relationship that has developed with Marina’s technicians. “Our backgrounds
match up well,” Ed explains enthusiastically. “The technicians investigate a
problem. I often know what caused it. Together we solve it quickly. Marina does
not act like a vendor. They are part of our team.”
As
an executive Steve sees the financial value in a successful collaboration.
“This is what a manufacturer with large complex equipment needs most in a
working relationship. Because they make recommendations jointly, Ed and Marina
are very clear about the value of a project. I rely heavily on them.”
Additionally, Steve appreciates our flexibility. “For almost a year Marina has
successfully addressed a variety of special project requests, such as installing
filtered drinking fountains, vacuum and DI water piping, designing ventilation
for our UPS room, and responding promptly to down A/C units on hot summer
days.”
Our
working relationships combined with knowledge of their plant make it natural and
easy to provide IAQ, mechanical engineering and construction services to Asyst.
Ed saw value in our integrated approach. He says, “Marina’s Indoor Air
Quality (IAQ) consulting was the deciding factor in selecting Marina as our
supplier.” He was right. His payoff came early on when we designed and
installed an enhancement to their clean dry air piping system. This was quick
and easy because we have IAQ capabilities on board.
Meet Marina's Service Department
Indoor Air Quality in a nutshell
Taking the mystery out of IAQ
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